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Refund and Returns Policy

Donation Refund Policy:

  1. Donation Refunds: The Catholic Diocese of Karonga, being a non-profit organization, does not normally issue refunds for donations. Once a donation has been made, it cannot be refunded except in cases of technical errors or other exceptional circumstances.
  2. Technical Errors: If you believe there has been an error in processing your donation, please contact us immediately at [contact email or phone number] so that we can investigate and resolve the issue.
  3. Exceptional Circumstances: In exceptional cases where a donation was made in error, or if there is a clear and genuine reason for requesting a refund, we will review the situation on a case-by-case basis. Please contact us within [number of days, e.g., 7 days] of making the donation if you believe you have a valid reason for requesting a refund.

Contact Us:

If you have any questions or concerns regarding your donation or our refund policy, please feel free to contact us at:

Email: info[@]karongadiocese[dot]org

Your generosity and support are deeply appreciated. Thank you for your contribution to the Catholic Diocese of Karonga’s initiatives and projects.

Need more help?

Contact us at {email} for questions related to refunds and returns.